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Governance & Quality Assurance
Shared governance
The shared governance system at César Ritz Colleges Switzerland allows internal and external stakeholders to engage with the school community on decisions related to the overall quality and to ensure continuous and rigorous improvement. It is essential to César Ritz Colleges Switzerland that our community (alumni, partners, students, faculty, and staff) are represented in the decisions that impact all aspects of our community.
In order to provide a mechanism whereby the institution is provided with independent advice, the Supervisory Committee delegates governance to the Academic and Operations Boards. The Academic Board has responsibilities to ensure academic quality and integrity of the institution’s educational content, including responsibility for academic policy, academic administration, and the oversight of the educational process to ensure educational outcomes have been achieved.
- Supervisory Committee
The Supervisory Committee is responsible for the efficient, financially viable, and compliant conduct of the institution’s business.
The purpose is to give the school community a clear sense of the objectives which the school is striving to achieve, how they intend to achieve them, and how they will know when they have been successful.
Dominique Turpin – Committee Chair - PhD, Dean External Relations, IMD
Leo Wang – Chief Executive Officer, Swiss Education Group
Ronan Fitzgerald – Vice President, Swiss Education Group
Cédric Fabry – Finance Director, Swiss Education Group
Eric Spangenberg – External Member
- External Advisory Board
Dominique Turpin
PhD, Dean External Relations IMD
Dominic Szambowski
Dean Swiss Hotel Management School
Maximilian Von Reden
General Manager Hotel Schweizerhof Bern, Bürgenstock Collection
Anna Klenert
Senior Lecturer Hospitality Operations, Oxford Brooks University
Jessica Rey Dubra
International Business Development, Global Talent Acquisition, Southwestern Advantage
- Academic Board
The Academic Board convenes various sub-committees to implement initiatives such as:
- A Learning and Teaching Committee for implementing quality assurance processes for learning and teaching within the institution in order to ensure that day-to-day academic operations meet quality educational standards
- A Quality Audit Committee to monitor, assess and review Quality Assurance Framework, internal audit schedule, and academic quality aspects of the risk management plan
- An Admissions Committee to endorse standard applications and to review on a case-by-case basis sur dossier candidates who may not fully satisfy admissions requirements
- Operations Board
The Operations Board has a responsibility to ensure an inclusive, safe and structured learning environment for our students and staff. It is imperative that our students and staff have a voice in all matters related to the health and safety of the school. The Operations Board convenes the following subcommittees:
An Appeals Committee to provide students with a formal process to appeal any disciplinary action taken by the operations staff. A Work, Health and Safety Committee to provide a safe campus environment and for the general wellbeing of our staff and students. This includes the active promotion of active co-curricular programs. A Diversity and Inclusion Committee to maintain a welcome environment and to ensure a diverse and representative staff.
- Governance Structure and Reporting Line
César Ritz Colleges Switzerland has established a Quality Assurance Framework (QAF) to guide the implementation of quality measures across the entire operational and academic enterprise. Quality is a core priority of the college, and we strive to continuously improve through formal planning, policies, attitudes, actions, and procedures.
- Organizational chart
Quality Assurance
César Ritz Colleges Switzerland has a institution-wide commitment to continuous quality improvement. The school has established a Quality Assurance Framework (QAF) to guide the implementation of quality measures across the entire operational and academic enterprise. We strive to continuously improve through the creation of formal planning, policies, attitudes, actions, and procedures. We are intentional about quality assurance throughout our organization, including, but not limited to:.
Governance, Strategic Planning & Institutional Sustainability, Academic Excellence, Student Experience and Careers, Partnerships, Alumni, and Community, Research Relevance, Facilities and Resources, Educational Key Performance Indicators, External Referencing and Benchmarking , Quality Assurance Loop.
Quality at César Ritz Colleges means ensuring the teaching, research and services are of high quality, that the College is efficient and that tasks are executed effectively. Creating a quality culture involves everyone, including staff, community and students. Student contributions to the quality of learning and teaching is recognized and actively encouraged. As partners in a community, students are involved at module, program, and College level through various committees, surveys, as representatives, involved in faculty recruitment process, focus groups, or in participating in curriculum review processes.
It is the responsibility of all stakeholders of César Ritz Colleges Switzerland to ensure the implementation of quality assurance into their practice and to improve through a systematic and periodic process. A key element of the quality assurance process is responding to feedback from the college’s main stakeholders, including students, management, faculty and staff, and industry. The response to this feedback includes an implementation process that allows us to close the feedback loop.
Affiliations & accreditations
The International Centre of Excellence in Tourism and Hospitality Education (THE-ICE)
César Ritz Colleges Switzerland is accredited by The International Centre of Excellence in Tourism and Hospitality Education (THE-ICE), an international organization dedicated to the recognition, benchmarking, development, and promotion of quality programs in tourism, hospitality, events, culinary arts, training, and research. In 2019, César Ritz Colleges achieved the number 1 Global Premier Rankings in the following categories: career advice, arrival average, first night, health insurance, university orientation, and formal welcome.
EduQua
César Ritz Colleges Switzerland is certified by EduQua. This Swiss quality label promotes transparency and comparability of adult learning for the benefit of consumers and contributes to safeguarding the quality of adult education programers in Switzerland.
EduQua ensures the quality of educational institutions by setting minimum standards and supports quality improvements in its certified institutions.
Green Globe
Le Bouveret campus has made significant strides towards becoming sustainable, leading it to be certified by Green Globe. We aim to be a driver for change in sustainable management, social, environmental, and economic factors, and in cultural heritage. Students learn how to develop sustainable practices for their hotel or tourism destination, and discover the steps needed to receive a Green Globe Certification.
AACSB International
César Ritz Colleges Switzerland is a member of the world’s largest business education alliance, AACSB International—The Association to Advance Collegiate Schools of Business (AACSB), that connects educators, students, and business to achieve a common goal: to create the next generation of great leaders.
Synonymous with the highest standards of excellence since 1916, AACSB provides quality assurance, business education intelligence, and professional development services to over 1,500 member organizations and more than 785 accredited business schools worldwide. With its global headquarters in Tampa, Florida, USA; Europe, Middle East, and Africa headquarters in Amsterdam, the Netherlands; and Asia Pacific headquarters in Singapore, AACSB’s mission is to foster engagement, accelerate innovation, and amplify impact in business education.
COBIS Council of British International Schools
COBIS is the Council of British International Schools – the premier global association for international British schools overseas. COBIS schools can be found in 75 countries worldwide and all our member schools are committed to quality assurance and the delivery of a British style education, no matter where they are located in the world.
