Governance & Quality assurance

THE-ICE Ratings César Ritz Colleges

Accreditations, certifications & recognitions

Governance & Quality assurance

Shared governance

The shared governance system at César Ritz Colleges Switzerland allows internal and external stakeholders to engage with the school community on decisions related to the overall quality and to ensure continuous and rigorous improvement. It is essential to César Ritz Colleges Switzerland that our community (alumni, partners, students, faculty, and staff) are represented in the decisions that impact all aspects of our community.

In order to provide a mechanism whereby the institution is provided with independent advice, the Supervisory Committee delegates governance to the Academic and Operations Boards.  The Academic Board has responsibilities to ensure academic quality and integrity of the institution’s educational content, including responsibility for academic policy, academic administration, and the oversight of the educational process to ensure educational outcomes have been achieved.

Supervisory Committee

The Supervisory Committee is responsible for the efficient, financially viable, and compliant conduct of the institution’s business. 

The purpose is to give the school community a clear sense of the objectives which the school is striving to achieve, how they intend to achieve them, and how they will know when they have been successful. 

Dominique Turpin – Committe Chair -  PhD, Dean External Relations, IMD

Leo Wang – CEO, Swiss Education Group

Ronan Fitzgerald – VP Student Services Management, Swiss Education Group

Cedric Fabry – Finance Director, Swiss Education Group

Antonio de Lima – HR & Payroll Director, Swiss Education Group

External Advisory Board

Belgin Aksoy

Founder at Global Wellness Day

Reinhold Jakobi

SVP and head of Nestle Professional

Eugenio Pirri

CHRO Dorchester

Dominique Turpin

PhD, Dean External Relations IMD

Dominic Szambowski

Dean Swiss Hotel Management School

Maximilian Von Reden

General Manager Hotel Schweizerhof Bern, Bürgenstock Collection

Anna Klenert

Senior Lecturer Hospitality Operations, Oxford Brooks University

Jessica Rey Dubra

International Business Development, Global Talent Acquisition, Southwestern Advantage

Academic Board

The Academic Board convenes various sub-committees to implement initiatives such as:

  • A Learning and Teaching Committee for implementing quality assurance processes for learning and teaching within the institution in order to ensure that day-to-day academic operations meet quality educational standards
  • A Quality Audit Committee to monitor, assess and review Quality Assurance Framework, internal audit schedule, and academic quality aspects of the risk management plan 
  • An Admissions Committee to endorse standard applications and to review on a case-by-case basis sur dossier candidates who may not fully satisfy admissions requirements
Operations Board

The Operations Board has a responsibility to ensure an inclusive, safe and structured learning environment for our students and staff. It is imperative that our students and staff have a voice in all matters related to the health and safety of the school. The Operations Board convenes the following subcommittees:

An Appeals Committee to provide students with a formal process to appeal any disciplinary action taken by the operations staff.  A Work, Health and Safety Committee to provide a safe campus environment and for the general wellbeing of our citizens. This includes the active promotion of active co-curricular programs. A Diversity and Inclusion Committee to maintain a welcome environment and to ensure a diverse and representative staff. 

Governance Structure and Reporting Line

César Ritz Colleges Switzerland has established a Quality Assurance Framework (QAF) to guide the implementation of quality measures across the entire operational and academic enterprise. Quality is a core priority of the college, and we strive to continuously improve through formal planning, policies, attitudes, actions, and procedures.

Governance Structure and Reporting Lines
Organizational chart
CRCS org chart

Quality assurance

César Ritz Colleges Switzerland has a institution-wide commitment to continuous quality improvement. The school has established a Quality Assurance Framework (QAF) to guide the implementation of quality measures across the entire operational and academic enterprise. We strive to continuously improve through the creation of formal planning, policies, attitudes, actions, and procedures. We are intentional about quality assurance throughout our organization, including, but not limited to:.

Governance, Strategic Planning & Institutional Sustainability, Academic Excellence, Student Experience and Careers, Partnerships, Alumni, and Community, Research Relevance,  Facilities and Resources, Educational Key Performance Indicators, External Referencing and Benchmarking , Quality Assurance Loop.

CRCS Institutional Direction

Quality at César Ritz Colleges means ensuring the teaching, research and services are of high quality, that the College is efficient and that tasks are executed effectively.  Creating a quality culture involves everyone, including staff, community and students. Student contributions to the quality of learning and teaching is recognized and actively encouraged. As partners in a community, students are involved at module, program, and College level through various committees, surveys, as representatives, involved in faculty recruitment process, focus groups, or in participating in curriculum review processes.

It is the responsibility of all stakeholders of César Ritz Colleges Switzerland to ensure the implementation of quality assurance into their practice and to improve through a systematic and periodic process. A key element of the quality assurance process is responding to feedback from the college’s main stakeholders, including students, management, faculty and staff, and industry. The response to this feedback includes an implementation process that allows us to close the feedback loop.

Affiliations & accreditations

THE-ICE

The International Centre of Excellence in Tourism and Hospitality Education (THE-ICE)

César Ritz Colleges Switzerland is accredited by The International Centre of Excellence in Tourism and Hospitality Education (THE-ICE), an international organization dedicated to the recognition, benchmarking, development, and promotion of quality programs in tourism, hospitality, events, culinary arts, training, and research. In 2019, César Ritz Colleges achieved the number 1 Global Premier Rankings in the following categories: career advice, arrival average, first night, health insurance, university orientation, and formal welcome.

About THE-ICE

EDUQUA

EduQua

César Ritz Colleges Switzerland is certified by EduQua. This Swiss quality label promotes transparency and comparability of adult learning for the benefit of consumers and contributes to safeguarding the quality of adult education programers in Switzerland. 
EduQua ensures the quality of educational institutions by setting minimum standards and supports quality improvements in its certified institutions.

About EduQua

green globe logo

Green Globe

Le Bouveret campus has made significant strides towards becoming sustainable, leading it to be certified by Green Globe. We aim to be a driver for change in sustainable management, social, environmental, and economic factors, and in cultural heritage. Students learn how to develop sustainable practices for their hotel or tourism destination, and discover the steps needed to receive a Green Globe Certification.

About Green Globe

AACSB International logo

AACSB International

César Ritz Colleges Switzerland is a member of the world’s largest business education alliance, AACSB International—The Association to Advance Collegiate Schools of Business (AACSB), that connects educators, students, and business to achieve a common goal: to create the next generation of great leaders.

Synonymous with the highest standards of excellence since 1916, AACSB provides quality assurance, business education intelligence, and professional development services to over 1,500 member organizations and more than 785 accredited business schools worldwide. With its global headquarters in Tampa, Florida, USA; Europe, Middle East, and Africa headquarters in Amsterdam, the Netherlands; and Asia Pacific headquarters in Singapore, AACSB’s mission is to foster engagement, accelerate innovation, and amplify impact in business education.

About AACSB International